The Welcome Desk

A team of multilingual hostesses and hosts are available to welcome you and inform you about events and services offered by the Store.

On the Ground floor of the main store
Information at: +33 1 42 82 36 40

VIP Services

Let us introduce you to a luxurious and exclusive world. Our experts in French fashion and lifestyle offer a unique experience with their made-to-measure services...

Tax Refund

How does the Tax Refund service work?

If you are a non-European Union resident, you are entitled to claim back the 12% tax paid on purchases made at Galeries Lafayette.

What do I need to qualify?

In accordance with Customs Regulations (article 262 of the French Customs Code and Memorandum BCRD 1100835C)

A Tourism Information Point at the Haussmann store

Galeries Lafayette and the Regional Tourism Committee (CRT) for Paris Île-de-France are pooling their knowledge of serving French, European and international tourists, by opening a Tourism Information Point at Galeries Lafayette Haussmann...

Exchange Office

Global Blue, exchange office is available on the ground floor of the main store in the international area. They perform most common currency exchange and repayment of your tax refund.

Nursery

You will find all the necessary equipment for a short break with baby on the 5th floor of the main store.

A space where you could change babies, find a microwave for baby bottles and pots, a sink and few toys for children.

An ultra-comfortable divan, perfect for mom’s breastfeeding with a stunning view on the Opera

Express delivery

Secure the delivery of your purchases. Our personal shopper team assists you to send it to your Parisian home or Hotel.

Taxi Booking

You could ask our personal shoppers to book a taxi for you.

You could find taxi station when exiting from the store in the corner of Boulevard Haussmann and Rue Mogador.